Cloud Administrator

Adelphi, MD
Full Time
Experienced
Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!

Job Summary:
JCS Solutions is seeking a Cloud Administrator to join our team.  This position plays a vital role in the successful delivery and sustainment of cybersecurity services for commercial and NIPR subscribers under the C5ISR DEVCOM Cybersecurity Service Provider (CSSP) umbrella. This individual will support core CSSP service operations including customer onboarding, Nessus scanner management, Tier 1 cloud log monitoring, and Kibana customer access administration.
Acting as a front-line operator, the Cloud Administrator ensures that subscribers receive timely, accurate, and in-scope support throughout the lifecycle of their CSSP engagement. This position requires strong technical acumen, exceptional communication skills, and the ability to collaborate across multiple internal teams to maintain service quality and responsiveness.  If you are interested in a challenge and a great working environment, apply today! 

What’s in it for you:
  • Join a premier technology firm specializing in innovative solutions. 
  • Be part of a collaborative, inclusive, and innovative work culture. 
  • Enjoy tremendous growth potential in a high-performing team environment. 
  • A robust benefits package:
    • Health, dental, and vision insurance 
    • Life insurance 
    • Short-and-long term disability 
    • Paid time off (PTO) 
    • 401k retirement plan with employer match
    • Annual Professional Development Reimbursement Program 
    • And more!

What you will do:
1) Customer Onboarding
  • Execute established onboarding workflows for new CSSP cloud subscribers
  • Ensure proper recordkeeping throughout the onboarding lifecycle
  • Deliver clear, informative communication to subscribers during onboarding
  • Identify and recommend improvements internally to onboarding processes
  • Coordinate with internal teams to ensure timely resolution of onboarding issues
2) Nessus Cloud Scanner Management
  • Monitor health and performance of Nessus scanners across all customer environments
  • Create and track tickets for scanner issues and execute timely remediation
  • Collaborate with subscribers to resolve scanner deployment or connectivity issues
  • Recommend or implement automation/improvements for scanner monitoring
3) Tier 1 Cloud Log Monitoring
  • Perform Tier 1 monitoring of cloud log feeds from the following environments:
  • AWS
  • Azure
  • Google Cloud
  • Oracle Cloud
  • SaaS Applications
  • Identify log ingestion failures or performance issues and take corrective action
  • Collaborate with subscribers and escalate issues to Tier 2/3 teams when needed
4) Kibana Access Administration
  • Process subscriber Kibana access requests via Jira
  • Ensure account creation is performed in accordance with internal standards and subscriber agreements
  • Maintain detailed records of access provisioning

What you will bring:
  • Bachelor’s degree in computer science, information technology, or a related field or minimum of 8 years Work experience in a cloud administration, IT Administration, or cybersecurity role
  • Must possess an active DoD secret clearance
  • Red Hat Linux CLI
  • ACAS/Tenable.sc Products (e.g., Nessus, SecurityCenter)
  • Ansible
  • Understanding of networking concepts, and related tooling
  • Kibana
  • Strong written and verbal communication skills
  • Ability to work effectively with internal CSSP teams and external customers
  • Strong attention to detail and ability to manage tasks across multiple subscribers
  • Experience with Jira or ticketing systems preferred

How you will wow us:
  • Must be comfortable working independently and collaboratively in a high-paced environment
  • Adherence to operational SLAs and escalation procedures
  • May be required to support extended hours during high-impact events or incidents

Must be a U.S. citizenship and hold an active DoD TS/SCI at time of consideration.
JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.  JCS has been certified as a Great Place to Work four years in a row and was awarded Washington Post’s Top Places to Work for 2024 and 2025.
 
Our employees embody our core values, and we are looking for others who do too!
  • Customer Experience: Strive for excellence and delight our clients
  • Innovation: Embrace creative thinking to enable continual growth and powerful solutions
  • Accountability: Take ownership of and pride in our actions and service delivery
  • Inspire: Be inspired to be your best self and have fun in the process
  • Integrity: Do the right thing, the right way, every time!
  • Stewardship: The careful and responsible management of something entrusted to our care.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.
 
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