Power Platform Support Administrator

Remote
Full Time
Mid Level

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! 

JCS is seeking a Power Platform Support Administrator to support our growing team providing support services for the United States Army. This position is available as either an in-person, hybrid, or remote role, the key attribute for our team is a mesh of technical skills and appetite for progress. Our team is currently scaling up with ample opportunity for vertical movement and we are seeking to stay on the forefront of skills within the technology stack. You will work with a small and nimble team of like-minded individuals that are focused on both professional and personal growth.

What’s in it for you: 

  • Join a premier technology firm specializing in innovative solutions.  
  • Be part of a collaborative, inclusive, and innovative work culture.  
  • Enjoy tremendous growth potential in a high-performing team environment.  
  • A robust benefits package: 
    • Health, dental, and vision insurance  
    • Life insurance  
    • Short-and-long term disability  
    • Paid time off (PTO)  
    • 401k retirement plan with employer match 
    • Annual Professional Development Reimbursement Program  
    • And more! 

What you will do:

  • Familiar with the documentation, design, and implementation of Power Platform solutions
  • Possess strong analytical skills to assess customer needs
  • Microsoft Power Platform certifications (e.g., PL-100, PL-200)
  • Experience supporting Army or DoD digital transformation initiatives
  • Knowledge of Dataverse, Azure Logic Apps, and custom API integration
  • Experience with Agile and ITIL v4 methodologies
  • Working knowledge of federal enterprise systems and data workflows
  • Be intellectually curious, enjoy solving problems, be highly collaborative and possess an understanding of the digital landscape.

Job Responsibilities:

  • The specific duties include but are not necessarily limited to the following:
  • Design, develop, troubleshoot, and deploy solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents).
  • Provide Tier 2 Remote Support for the Microsoft Power Platform from within the Enterprise Ticketing System
  • Coordinate with Tier 3 Support, as required
  • Troubleshoot Environment errors and issues from end-user organizations
  • Assist with reviewing knowledge bases for the Army’s end-users against true process requirements
  • Provide documentation, operational procedures, and support to end users and administrators.
  • Troubleshoot and resolve technical issues related to Power Platform components.
  • Stay current with Microsoft Power Platform updates and best practices.

What you will bring: 

  • Possess an active DoD Secret security clearance
  • Bachelor’s Degree in Computer Science, Information Systems, or related field. This requirement may be met with appropriate job and education experience
  • 5+ years of experience in application development or developer administration, with at least 2 years focused on the Power Platform
  • Experience with administering the Microsoft Power Platform
  • Proficiency in Power Apps (Canvas and Model-Driven), Power Automate, and Power BI
  • Experience with Dataverse, SharePoint, and Microsoft Teams integration
  • Strong understanding of security roles, data loss prevention (DLP) policies, and governance in Power Platform
  • Familiarity with Army IT environments and compliance requirements
  • Successfully passed the Microsoft PL-400 exam for Microsoft Power Platform Developer, or able to pass the exam within 3-months
  • Successfully passed the Microsoft PL-600 Power Platform Solution Architect exam, or able to pass the exam within 6-months
  • Successfully passed the Microsoft PL-200 exam for Microsoft Power Platform Power Platform Functional Consultant

About JCS Solutions LLC:

JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.

JCS is both a Great Place to Work and a Top Places to Work certified company

Our employees embody our core values, and we are looking for others who do too!

  • Customer Experience: Strive for excellence and delight our clients 
  • Innovation: Embrace creative thinking to enable continual growth and powerful solutions 
  • Accountability: Take ownership of and pride in our actions and service delivery 
  • Inspire: Be inspired to be your best self and have fun in the process 
  • Integrity: Do the right thing, the right way, every time! 
  • Stewardship: The careful and responsible management of something entrusted to our care. 
At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $87,000.00 - $120,000.00

Commitment to Non-Discrimination:
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.

NOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come from @JCSSolutions.com. We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app.

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