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Job Summary A critical opportunity is available for a Defense Red Switch Network (DRSN) Technician/Engineer supporting the AFNCR IT Services program within the NMCC. This role operates in a high-pressure, mission-critical environment supporting senior defense leadership where system availability is essential. The selected candidate will serve as a subject matter expert responsible for the engineering, maintenance, and continuous operation of the DRSN and associated telecommunications systems across the National Capital Region (NCR).
Day/Night Shift
What’s in it for you:
Join a premier technology firm specializing in innovative solutions.
Be part of a collaborative, inclusive, and innovative work culture.
Enjoy tremendous growth potential in a high-performing team environment.
A robust benefits package:
Health, dental, and vision insurance
Life insurance
Short-and-long term disability
Paid time off (PTO)
401k retirement plan with employer match
Annual Professional Development Reimbursement Program
And more!
What you will do:
Maintain and support the Defense Red Switch Network (DRSN) and associated subsystems to ensure continuous 24/7 operations.
Perform COMSEC responsibilities, including operation and maintenance of cryptographic devices and configurations.
Support switch operation and administration, including:
Scheduled and unscheduled maintenance
Fault isolation and troubleshooting
Service restoration activities
Conduct network engineering and planning, including circuit installations, modifications, and deactivations.
Provide support for network expansion and telecommunications modernization efforts.
Deliver technical and operational support to end users.
Diagnose and resolve issues impacting hardware, software, and communication circuits (including commercial and government-furnished systems).
Provide outage notifications, restoration actions, and estimated restoration timelines.
Monitor circuit status and ensure availability through coordination with other operational work centers.
Perform continuous monitoring, reporting, and status updates.
Execute installation, testing, troubleshooting, and maintenance of IT communications equipment.
Support 24/7 operations, including shift work, overnight schedules, and on-call or standby rotations.
Perform additional duties as required to meet mission and operational needs.
What you will bring:
Bachelor’s degree in Computer Science or related field (or equivalent combination of experience, training, and certifications).
Minimum 2+ years of relevant experience in telecommunications, networking, or related field.
Active DoD TS/SCI security clearance (required).
Active Security+ CE certification (DoD 8570 IAT Level II compliant).Hands-on experience with:
IT communications equipment installation
Testing and troubleshooting
Circuit monitoring and network operations
Ability to work in a high-tempo, mission-critical environment.
Willingness to support rotating shifts, overnight schedules, and 24/7 operations coverage.
How you will wow us:
Direct experience supporting the Defense Red Switch Network (DRSN) in a command center environment.
Strong background in one or more of the following:
Cryptographic Systems
Tech Control (Telecommunications Control)
C4I Systems
Nuclear Command and Control (NC2)
Experience developing and executing:
Communications contingency plans
Restoration and exercise plans
Expertise in:
Fault isolation and circuit restoration
Trend analysis and performance monitoring
Quality control testing and status reporting
Experience using diagnostic/testing equipment such as:
Tone generators
VoIP testers
Oscilloscopes
Bit Error Rate Testers (BERT)
Multimeters
Knowledge of Preventive Maintenance Checks and Services (PMCS).
Strong problem-solving, communication, and collaboration skills.
Ability to perform advanced troubleshooting, component replacement, and system-level diagnostics.
JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too!
Customer Experience: Strive for excellence and delight our clients
Innovation: Embrace creative thinking to enable continual growth and powerful solutions
Accountability: Take ownership of and pride in our actions and service delivery
Inspire: Be inspired to be your best self and have fun in the process
Integrity: Do the right thing, the right way, every time!
Stewardship: The careful and responsible management of something entrusted to our care.
At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $90,000.00 - $110,000.00
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws.