JCS Solutions LLC

Accounts Systems Administrator

Alexandria, VA - Full Time

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! 

Job Summary
JCS Solutions is seeking an Account Creation Specialist responsible for managing the complete lifecycle of user identities and access across the AFNCR enterprise. They will serve as the primary authority for provisioning, modifying, and de-provisioning user accounts, ensuring that all personnel have the exact system access required to perform their national defense missions.

This role requires strict adherence to DoD security policies, ensuring that all access is properly authorized, documented, and compliant with least-privilege principles. The Account Creation Specialist will utilize tools such as Active Directory, Microsoft Exchange/Office 365, and Identity Access Management (IAM) systems. They will work closely with Unit Resource Advisors (URAs), Security Managers, and the Walkup Help Desk to streamline the onboarding and offboarding process, utilizing the Remedy Action Reporting System or ServiceNow to track and coordinate all access requests.

What’s in it for you: 
  • Join a premier technology firm specializing in innovative solutions.  
  • Be part of a collaborative, inclusive, and innovative work culture.  
  • Enjoy tremendous growth potential in a high-performing team environment.  
  • A robust benefits package: 
    • Health, dental, and vision insurance  
    • Life insurance  
    • Short-and-long term disability  
    • Paid time off (PTO)  
    • 401k retirement plan with employer match 
    • Annual Professional Development Reimbursement Program  
    • And more! 
  
  What you will do:
  • Serve as the primary administrator for creating, modifying, disabling, and deleting user accounts within Active Directory and associated enterprise systems.
  • Provision and manage Microsoft Exchange/Office 365 mailboxes, shared mailboxes, distribution lists, and security group memberships.
  • Process user onboarding and offboarding requests accurately and efficiently to meet established Service Level Agreements (SLAs).
  • Verify user security clearances, training certificates, and System Authorization Access Requests (DD Form 2875) prior to granting network or application access.
  • Diagnose and resolve account-related issues, including account lockouts, password resets, folder permission errors, and Active Directory synchronization issues.
  • Map, troubleshoot, and support Common Access Card (CAC) and Public Key Infrastructure (PKI) certificate integration with user accounts.
  • Utilize ITSM platforms (ServiceNow, Remedy) to enter, document, track, route, resolve, and close all account creation and access modification tickets.
  • Perform routine audits of Active Directory to identify and disable dormant accounts, ensuring continuous compliance with DoD cybersecurity directives.
  • Assist in developing and updating Standard Operating Procedures (SOPs) related to account provisioning and identity management workflows.
  • Coordinate with Tier 2/Tier 3 engineering teams to resolve complex identity federation or role-based access control (RBAC) issues.
What you will bring: 
  • High School Diploma or equivalent and a minimum of five (5) years of relevant IT administration or Identity Access Management experience (additional years of experience will be accepted in lieu of a degree).
  • Strong hands-on experience navigating and managing objects within Microsoft Active Directory (AD) and Office 365 admin centers.
  • Solid understanding of NTFS file/folder permissions and Role-Based Access Control (RBAC).
  • Experience troubleshooting and supporting CAC authentication and PKI mapping.
  • Hands-on experience with ServiceNow, Remedy, or similar ITSM platforms for ticket management.
  • Strict attention to detail and adherence to security compliance processes (e.g., handling DD Form 2875s).
  • Strong verbal and written communication skills, with the ability to assist users clearly and professionally.
  • Active DoD Secret Security Clearance.
  • Current CompTIA Security+ certification (DoD 8570 IAT Level II compliant).
How you will wow us: 
  • Experience using PowerShell scripting to automate routine account creation, modification, and auditing tasks.
  • Prior experience managing accounts within a large-scale DoD or Air Force (AFNet) enterprise environment.
  • Strong problem-solving skills and the ability to work autonomously in a high-paced ticket-driven environment.
  • Comfortable communicating access policy requirements to both technical and non-technical personnel.
JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.
JCS is both a Great Place to Work and a Top Places to Work certified company.
Our employees embody our core values, and we are looking for others who do too!
  • Customer Experience: Strive for excellence and delight our clients 
  • Innovation: Embrace creative thinking to enable continual growth and powerful solutions 
  • Accountability: Take ownership of and pride in our actions and service delivery 
  • Inspire: Be inspired to be your best self and have fun in the process 
  • Integrity: Do the right thing, the right way, every time! 
  • Stewardship: The careful and responsible management of something entrusted to our care. 
At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $70,000.00 - $80,000.00

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws.

 
Apply: Accounts Systems Administrator
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

How many years of relevant experience do you have?*
Do you have a Security+ Certificate
Please upload your Security+ Certificate (Required to submit your resume to the hiring manager):
Are you ok with 100% OnSite?*
Are you a citizen of the United States?*
What is your highest level of Security Clearance?*
What is your minimum salary requirements?*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*