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Job Summary A critical career opportunity is available for a Defense Red Switch Network (DRSN) Technician/Engineer supporting the AFNCR IT Services program within the NMCC. This role operates in a fast-paced, mission-critical environment supporting senior leadership and national defense operations where system availability is essential. The selected candidate will serve as a subject matter expert responsible for the engineering, maintenance, and continuous operation of the DRSN and associated telecommunications systems across the National Capital Region. This is a full-time overnight shift position (6:00 PM – 6:00 AM) supporting 24/7 operations.
What’s in it for you:
Join a premier technology firm specializing in innovative solutions.
Be part of a collaborative, inclusive, and innovative work culture.
Enjoy tremendous growth potential in a high-performing team environment.
A robust benefits package:
Health, dental, and vision insurance
Life insurance
Short-and-long term disability
Paid time off (PTO)
401k retirement plan with employer match
Annual Professional Development Reimbursement Program
And more!
What you will do:
Lead maintenance and operation of DRSN systems and sub-systems to ensure continuous 24/7 availability
Perform COMSEC responsibilities including operation and maintenance of cryptographic devices and configurations
Execute switch operations, administration, scheduled/unscheduled maintenance, fault isolation, and service restoration
Conduct network engineering activities including circuit installations, modifications, deactivations, and upgrades
Provide technical and operational support to end users and support network expansion and modernization efforts
Troubleshoot and resolve issues across hardware, software, and communication circuits
Monitor system performance, provide status updates, and ensure circuit availability
Coordinate outage response and provide estimated restoration timelines
Support engineering planning for telecommunications backbone systems
Perform continuous circuit monitoring and reporting
Collaborate with other work centers to maintain system reliability
Support testing, preventive maintenance, and troubleshooting using diagnostic tools
Perform additional duties as assigned to meet mission requirements
What you will bring:
Bachelor’s degree in Computer Science or a related field (or equivalent experience, training, or certifications)
Minimum of 2+ years of relevant experience
Active DoD TS/SCI security clearance
Active Security+ CE certification (or equivalent DoD 8570 IAT Level II certification)
Hands-on experience with installation, testing, and troubleshooting of IT communications equipment
Ability to work overnight shifts and support rotating schedules/standby for 24/7 coverage
Strong understanding of telecommunications systems, network operations, and circuit maintenance
Ability to work effectively in high-pressure, mission-critical environments
How you will wow us:
Direct experience with the Defense Red Switch Network (DRSN) in a command center environment
Background in Cryptographic Systems, Tech Control, C4I Systems, or Nuclear Command and Control (NC2)
Experience with contingency planning, exercise support, and restoration procedures
Strong troubleshooting and fault isolation skills
Familiarity with testing tools such as Tone Generators, VoIP testers, BERT testers, oscilloscopes, and multimeters
Experience with Preventive Maintenance Checks and Services (PMCS) and advanced system troubleshooting
Strong analytical, communication, and problem-solving skills
Ability to thrive in dynamic, high-stakes operational environments
JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Washington Post’s Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too!
Customer Experience: Strive for excellence and delight our clients
Innovation: Embrace creative thinking to enable continual growth and powerful solutions
Accountability: Take ownership of and pride in our actions and service delivery
Inspire: Be inspired to be your best self and have fun in the process
Integrity: Do the right thing, the right way, every time!
Stewardship: The careful and responsible management of something entrusted to our care.
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws.